Terms and Conditions
Official terms of service governing botanical e-commerce dispensary sales and professional clinical therapeutic consultation services.
1. Introduction & Acceptance of Terms
Welcome to Trance Therapeutics. These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer”, “Client”, “User”, or “you”) and TRANCE THERAPEUTICS PRIVATE LIMITED (“Company”, “we”, “us”, or “our”), a company duly incorporated under the applicable laws of Pakistan, having its registered presence and principal operational sanctuary in Islamabad, Pakistan.
By accessing or using our website (trancetherapeutics.com), ordering physical botanical specimens or preparations through our e-commerce dispensary, or scheduling and participating in therapeutic consultations or guided sanctuary experiences, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and our Delivery, Refund, Return, and Cancellation Policy.
2. E-Commerce Dispensary & Product Purchases
2.1 Botanical Catalog: Trance Therapeutics dispenses carefully cultivated, dried fruiting bodies (whole dried specimens) and related botanical formulations sourced exclusively through Mystical Fungi and Flora (Pvt) Ltd. Each batch undergoes rigorous genomic verification, active compound calibration, and independent laboratory screening.
2.2 Pricing & Currency: All prices displayed on our website are denominated in Pakistani Rupees (PKR). We reserve the right to modify product prices, shipping surcharges, and dispensary availability without prior notice. The price charged will be the price in effect at the time the order is placed, as confirmed on your invoice.
2.3 Order Acceptance & Payment: Submitting an order constitutes an offer to purchase. Order acceptance occurs when we verify your payment method, complete anti-fraud checks, and dispatch an official order confirmation receipt. Payment must be made in full through authorized payment gateways, credit/debit cards, or direct bank transfer before any order is fulfilled.
2.4 Natural Specimen Disclaimer: As natural agricultural and botanical specimens, individual mushrooms exhibit natural variations in shape, color, morphology, and moisture levels. Such variations are natural characteristics of whole dried specimens and do not constitute a defect or deviation from product specifications.
3. Consultation Services & Medical / Therapeutic Disclaimer
3.1 Scope of Consultation Services: Trance Therapeutics provides structured professional consultations, clinical intake screenings, intention-setting sessions, and guided private sanctuary immersions. Our practitioners assess client suitability, provide clinical education on phytotherapeutic protocols, review contraindications, and formulate individualized session recommendations.
3.2 Not an Emergency Psychiatric Service: Our consultation services are not intended as emergency psychiatric interventions or acute crisis care. If you are experiencing suicidal ideation, severe acute psychosis, or medical emergencies, you must immediately contact local hospital emergency services or national medical helplines.
3.3 Client Truthfulness & Health Declarations: The safety and efficacy of our therapeutic services depend fundamentally on complete transparency. You agree to provide full, honest, and accurate declarations regarding your physical and mental health history, past psychological conditions, and all prescription or non-prescription medications, specifically including SSRIs, SNRIs, MAOIs, lithium, antipsychotics, and central nervous system stimulants.
3.4 Voluntary Assumption of Risk: Engaging in psychedelic and botanical experiences involves profound alterations in sensory perception, cognition, emotion, and somatic awareness. You expressly and voluntarily assume all inherent risks associated with these experiences.
4. User Accounts, Security & Acceptable Use
When creating an account on our platform, you must provide truthful, complete, and updated information. You are solely responsible for safeguarding the credentials and passwords associated with your account and for all activities conducted thereunder.
You agree not to: (a) resell, commercially redistribute, or re-package any botanical products or consultation materials without express written authorization; (b) employ automated web crawlers, bots, or data harvesting algorithms; (c) engage in defamatory, unlawful, or infringing conduct; or (d) interfere with the network security and cryptographic protocols of the website.
5. Intellectual Property Rights
All intellectual property rights in and to the website, trade names, logos, branding, clinical protocol frameworks, scientific syntheses, dosage charts, editorial photography, and proprietary designs belong exclusively to TRANCE THERAPEUTICS PRIVATE LIMITED or its licensors. No content may be copied, reproduced, republished, downloaded, or distributed in any manner without our prior written consent.
6. Limitation of Liability & Indemnification
To the fullest extent permitted by applicable law, in no event shall TRANCE THERAPEUTICS PRIVATE LIMITED, its officers, directors, facilitators, healthcare advisors, affiliates, or agents be liable for any indirect, punitive, special, incidental, or consequential damages arising out of or in connection with the use of our website, botanical products, or consultation services.
Our total cumulative liability for any claim arising out of these Terms or related to any transaction shall not exceed the total fees paid by you to TRANCE THERAPEUTICS PRIVATE LIMITED for the specific product or consultation giving rise to the claim.
You agree to indemnify, defend, and hold harmless TRANCE THERAPEUTICS PRIVATE LIMITED and its personnel from and against any third-party claims, liabilities, damages, losses, and legal expenses arising from your violation of these Terms, misrepresentation of health data, or unlawful conduct.
7. Governing Law & Dispute Resolution
These Terms and any contractual disputes or claims arising out of them shall be governed by, construed, and enforced in accordance with the substantive laws of Pakistan, without regard to conflict of law principles. The parties agree to submit to the exclusive personal jurisdiction of the competent civil courts situated in Islamabad, Pakistan.
8. Official Corporate & Support Contact
For inquiries, official notices, or questions regarding these Terms and Conditions, please contact our compliance concierge:
TRANCE THERAPEUTICS PRIVATE LIMITED
Corporate Concierge: inquire@trancetherapeutics.com
Sanctuary Location: Islamabad, Pakistan
Operational Hours: Monday – Friday, 09:00 – 18:00 PKT
